Wq777 Privacy Policy

Wq777 is a trusted online gaming platform in Bangladesh. We believe user privacy is our highest priority. This Privacy Policy ("Policy") explains how wq777 collects, uses, stores, and protects your personal information.

When you visit the wq777 website or app, register, or play games, you automatically fall under this Privacy Policy. This Policy is aligned with applicable data protection laws in Bangladesh and international best practices.

Our Privacy Policy is written in plain language so every user understands exactly what we do and don't do with their data. If you have any questions, please reach out to our support team.

Wq777 collects two types of information — what you voluntarily provide and what is automatically collected while you use the platform.

What You Provide Directly:

• Name, mobile number, and date of birth collected at registration.
• A copy of your National ID or passport is required for KYC verification.
• Mobile number for Mobile Banking, Nagad, or Rocket (for payment purposes only).
• Information provided when contacting the support team.

Automatically collected information:

• IP address and device type (mobile/desktop).
• Browser type and operating system.
• Time spent on the platform and pages visited.
• Game history and transaction records.
• Login time, date, and session details.

Wq777 uses collected data only for lawful and specified purposes. We never use your information for unnecessary or unauthorized activities.

• Account Management: Login, security verification, and delivering a personalized experience.
• Payment Processing: Ensuring deposits and withdrawals are completed securely.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Customer Support: Resolving issues and providing support.
• Bonuses & Promotions: Sending relevant offers and notifications.
• Legal Obligations: Ensuring compliance with regulatory authorities.
• Platform Improvement: Analytics to enhance your gaming experience.

Wq777 retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: Retained for up to 7 years as required by law.
• KYC Documents: Retained for up to 3 years after account closure.
• Support conversations: up to 1 year after the issue is resolved.
• Inactive Accounts: Accounts inactive for 365 days are subject to an automatic storage review.

Once the specified retention period ends, data is securely deleted or anonymized so that no individual can be identified.

Wq777 never sells your personal information. However, data may be shared in the limited circumstances outlined below.

• Payment Partners: Mobile Banking, Nagad, Rocket — used solely to process transactions.
• Security Services: Trusted partner for fraud detection and cyber protection.
• Legal Authorities: Where required by court order or government directive.
• Game Providers: Only the minimum data necessary to operate the games.

Strict confidentiality agreements are in place with every third-party partner. They are not permitted to use any data beyond the purposes approved by wq777.

Wq777 uses cookies to improve platform performance and ensure a smooth user experience.

Types of Cookies We Use:

• Essential Cookies: Required for login sessions and security verification.
• Functional Cookies: Remembers language preferences and user settings.
• Analytics Cookies: To understand how the platform is being used.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect login functionality or certain services.

Wq777 believes every user has the right to full control over their own data. Your rights are outlined below.

• Right to Access: You have the right to know what information wq777 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Right to Object: You may object to the use of your data for specific purposes.
• Data Portability: You may request a copy of your data.

To exercise any of these rights, contact wq777's support team directly. Requests are typically processed within 30 business days.

Wq777 uses industry-leading technology and processes to protect your privacy.

• 256-bit SSL/TLS encryption: All data transfers are encrypted.
• Firewall Protection: Prevents unauthorized access to servers.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: System audits conducted by third-party experts.
• Least privilege access policy: Only authorized personnel may access specific data.
• DDoS Protection: Protects the platform against cyberattacks.

However, no system on the internet is 100% secure. Please keep your password confidential and avoid logging in over public Wi-Fi.

Wq777 is strictly for users aged 18 and above. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Any data collected from minors will be deleted immediately upon discovery.

Wq777 reserves the right to update this Privacy Policy as needed. Any changes will be announced on the platform and the "Last Updated" date at the top of the page will reflect the revision.

• For significant changes, an SMS notification may be sent to your registered mobile number.
• Updated policies take effect from the date of publication.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions of the Privacy Policy are available upon request from our support team.

For any questions, complaints, or requests regarding our Privacy Policy, please contact wq777's support team. We are always here to help.

• Responses are typically provided within 24 hours.
• Requests for data deletion or correction are processed within a maximum of 30 business days.
• Urgent security issues are handled on a priority basis.